Returns will not be accepted for any reason without a Return Authorization Number

Defective Merchandise

Qualatex Balloons
Contact Pioneer Balloons Directly at the
Pioneer Satisfaction Guarantee Hot Line
(800) 880-6118

Conwin Equipment
Contact Conwin Directly at
(818) 246-9233
or on the web at
www.ConwinOnline.com

All other defective merchandise:
Contact our Customer Service Department at (800) 877-8889 to request a Return Authorization Number.

Damaged Merchandise / Wrong Items Received
If you receive merchandise that has been damaged during shipping, or if you receive items you did not order, save the box and packing materials, please contact our Customer Service Department at (800) 877-8889 to request a Return Authorization Number.

Others Returns
Authorized returns are subject to a 15% restocking fee. Please contact our Customer Service Department at (800) 877-8889 to request a Return Authorization Number.

Returns will not be accepted for any reason without a Return Authorization Number